Toyota warranty shenanigans

Fuzi541

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Tacoma
2025 Tacoma Trailhunter
Just bought a 2025 Tacoma Trailhunter love it so far! I have encountered a problem however.

I drove my new truck from Oregon to my home in Colorado and it seems just highway miles and standard dirt and rocks from the highway have chipped my bed sides BAD!

I went through the Toyota branding rather than the dealer and they were awesome and super helpful until the had me go to the dealer. The Service Manager Dan Moran at Toyota of Colorado Springs was great. And assured me that Toyota has covered this issue in the past. When he reached out to the district parts and service however, they were less than helpful. They told him that while Toyota has taken care of this issue previously that it has become common and thus has determined the issue to be from “outside influences” and as such Toyota will no longer cover these issues going forward… this truck has 2000 miles on it and I get it it’s a truck. But if I take this thing on a gravel road my bedsides are going to be wrecked. I cannot believe the poor design. To add insult to injury I cannot put PPF over the affected areas due to how rough they are. Truly bummed.

Any advise is welcome.
 

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